Find out what our customers are saying about K & N Automotive Saab service:
Honest, skilled, and reliable. That sums up my experience with K&N. I bought a used Saab anticipating that some work would need to be done.
These guys have me a clear and accurate assessment of what I needed and why (e.g. for safety, comfort, etc..); they also are very clear about what services could be considered optional.
Overall I found their skill and knowledge to be above average. I was particularly impressed with the description vs. reality of what I should expect after the repairs.
The only downside is they don’t have loaners or shuttles. However; that is pretty common for smaller shops and doesn’t change the quality of their work.
Excellent knowledge and efficient. They don’t try and oversell you on repairs.
This shop is the real deal. I brought my car to them earlier this year, and when the first attempt at solving the problem failed, I was only charged for the part itself, and not labor. The second attempt was successful.
Also, I recently came to them with a “low coolant” indicator lit, and they topped it off and checked for leaks for no charge! They only asked that I “think of them” the next time my car needed service. After this, I definitely will!
Kirk and Nick are great! Their place is off-beat; the atmosphere is relaxed, but professional—nothing like a dealership…
They are always accommodating in terms of scheduling as well as drop off/pick up times; they fix only what’s needed and take the time to explain what they did and why.
I’ve had my Saabs serviced by K&N for over 10 years now, and I wouldn’t consider going someplace else.
I recommend their services with enthusiasm and without reservation. K & N is the premier indy shop in Michigan as far as I’m concerned.